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find Keyword "门诊" 88 results
  • 护患沟通在门诊护理工作中的运用

    【摘要】 目的 探讨门诊护理工作中增强护患问题的有效途径。 方法 提高门诊护理服务水平及就诊患者的满意度,创优质服务品牌,制定出一系列增强沟通改进服务措施。 结果 护理人员服务观念得以强化,为患者服务的意识明显增强,能正确进行护患沟通,就诊患者满意度提高。 结论 培养和提高护士护患沟通能力是促进医改护理服务品质的关键,有利于医院的发展和建设。

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  • The Early Outpatient Care of the Patients Performed Liver Transplantation

    通过对1999年1月至2007年8月,肝移植病人术后门诊复查的情况做一总结,通过护理干预,使病人复查得到极大方便,并拓展了护理工作领域,提高了门诊护理工作的质量,并提升了医院的形象。

    Release date:2016-09-08 10:14 Export PDF Favorites Scan
  • Retrospective analysis of wound outpatient cases from a tertiay hospital of Leshan City

    ObjectiveTo explore the epidemiological characteristics and analyze the related diagnosis and treatment information of wound outpatient cases in a tertiay hospital in Leshan City.MethodsThe data of cases admitted to the wound clinic in a tertiary hospital of Leshan City between January 1st, 2017 and December 31st, 2019 were retrospectively collected. The SPSS software was used for statistical analyses in terms of basic patient information, wound type and dressing use, number of visits and expenses.ResultsA total of 10 880 cases were enrolled. The average age of the patients treated was (45.23±13.45) years old. Patients from the Central District, where the hospital was located in, accounted for the highest proportion (38.63%). The proportion of acute skin and soft tissue injuries was higher than that of chronic skin and soft tissue injuries (62.51% vs. 37.49%). According to the proportions from high to low, the top three chronic skin and soft tissue injuries were postoperative refractory wounds (19.63%), skin and soft tissue infections (3.90%), and stoma complications (3.04%), respectively. A total of 22 937 functional wound dressings were used, of which non-woven outer dressings accounted for 47.52%. Patients with acute skin and soft tissue injuries had a higher healing rate compared with those with chronic skin and soft tissue injuries (96.65% vs. 43.03%, P<0.05). The type of skin and soft tissue injuries with the most visits was cancerous wound [the median (lower quartile, upper quartile) was 68 (35, 121) visits], and the one with the least visits was acute skin and soft tissue injuries [the median (lower quartile, upper quartile) was 2 (1, 7) visits].ConclusionsAs the distance between residence and hospital grows, the number of patients decreases, suggesting that the specialized nursing assistance has achieved initial results in remote areas, but the task of assistance in surrounding areas is still heavy. The type of skin and soft tissue injuries is changing under the concept of enhanced recovery after surgery, and wound care plays an important role in the recovery of patients after surgery. The concept of wet healing and new dressings to promote wound healing are widely used, but still need to be further popularized among patients and medical staff. For chronic wounds that are more expensive to treat, it is necessary to formulate comprehensive treatment plans such as wound treatment, psychological support, and systemic nutrition to promote healing.

    Release date:2021-05-19 02:45 Export PDF Favorites Scan
  • Investigation and Analysis on the Effect of Special Rectification of Antibiotic Activities in Outpatient Department

    ObjectiveTo investigate the status of antibiotic drug use in the outpatient department based on the special rectification activities of antibiotic drugs, identify the reasons for irrational use of antibiotic agents and propose the solutions. MethodsPrescription of antibiotic drugs were analyzed by a retrospective comparative analysis during April to June 2011, August to October 2011 and August to October 2012. ResultsPrescriptions of antibiotic drugs were 435 (36.25%), 367 (30.58%) and 223 (18.58%) during April to June 2011, August to October 2011 and August to October 2012, respectively, and the unreasonable prescriptions were 35 (2.92%), 27 (2.25%), and 14 (1.25%) respectively. ConclusionThere is a decreased tendency of prescription of antibiotic drugs in the outpatient department of our hospital because of the special rectification activities of antibiotic drugs. It is in accordance with antibiotic use rate of <20% target of "antibiotics in 2012 special rectification program" in hospital outpatient service. But there are some unreasonable phenomena in the use of antibiotics, and to promote the reasonable use of antibiotics, we should strengthen management.

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  • 老年门诊护理管理

    【摘要】 随着社会经济和医疗保健的进步和发展,人均寿命不断延长,老年人所占人口比例不断增加,人口老龄化已成为世界众多国家普遍面临的社会问题。老龄人口的增加及老年机体衰退所产生的各种疾病,使社会医疗资源管理和医疗服务方式面临新的课题。现行的老年门诊护理内容、护理模式、护理人员素质如何适应老年患者不断增涨的护理服务需求,如何促进老年门诊护理服务的发展是值得探讨和深思的问题。

    Release date:2016-09-08 09:26 Export PDF Favorites Scan
  • 影响我院门诊患者满意度的因素分析及解决方案

    目的:分析影响门诊患者满意度的因素,并提出有针对性的解决方案。方法:2008年随机对笔者所在医院门诊患者满意度问卷调查2000例,患者需求、基本情况随机问卷调查1000例,对调查统计结果进行分析。结果:2008年度笔者所在医院门诊患者综合满意度为85.24%,其中满意度最低的单项为挂号、等候时间及服务态度;收集的主要批评意见包括(按意见多少排序):挂号难;检查、就诊等候时间长;部分工作人员服务态度差等。结论:影响医院门诊患者满意度的主要因素包括:挂号难(号源不能满足需求)、等候时间长以及部分工作人员服务态度差等问题。笔者对此提出了相应的解决方案。

    Release date:2016-09-08 10:00 Export PDF Favorites Scan
  • 综合性医院开展肝炎专科便民门诊的探讨

    目的总结肝炎专科便民门诊的优势,为便民门诊的开展和普及提供依据。 方法在符合医院感染管理的要求下,从2009年起针对肝炎门诊患者的特点,以“一切以病人为中心”为服务理念,开展肝炎专科便民门诊,优化服务流程,缩短患者看病时间。 结果肝炎专科便民门诊缩短了患者看病时间,提高了患者满意度。 结论通过开展肝炎专科便民门诊,分流疏导部分患者,解决了更多患者“挂号难,看病难”问题;通过改善就诊流程,简化就诊手续,为患者节约了较多的就诊时间,值得推广。

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  • 门诊药房调剂差错分析及防范措施

    【摘要】 目的 总结分析门诊药房药品调剂差错原因,提高药品调剂工作质量。 方法 对2009年1月-2010年12月门诊药房出现的药品调剂差错原因进行归类分析,针对各原因提出具体防范措施。 结果 通过建立完善的药品信息系统及强化相关防范措施,使药品调剂差错降低到最小程度。 结论 采取有效的防范措施,可减少门诊药房药品调剂差错事件的发生,确保药物发放的准确性和患者用药的安全性。

    Release date:2016-09-08 09:27 Export PDF Favorites Scan
  • 优化门诊服务流程 提高患者满意度

    目的 总结优化门诊环境与流程、提高门诊服务能力的方法与经验。 方法 2011年初通过改造和优化门诊环境及服务流程,强化服务意识,提高护理人员业务素质等方法,着力解决门诊服务中存在的相关问题,并以调查问卷方式对优化前后的效果进行比较评价。 结果 优化后,门诊就诊环境大为改善,服务流程得以改进,服务能力有所扩展,患者的就医满意度比2010年上升了14.84%,意见投诉则下降68.42%。 结论 合理的就诊流程及人性化主动服务,可以改善门诊患者的就医感受并提高患者满意度。

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  • Application of new teaching mode relying on new media platform in the education of gynecological outpatient surgery

    Objective To explore a new teaching mode relying on the new media platform, aiming to stimulate residency standardized trainees’ interest in learning theories related to gynecology outpatient surgery, improve practical operation skills, and achieve better teaching effects. Methods The residency standardized trainees who rotate in the gynecology outpatient of West China Second University Hospital, Sichuan University between July 2021 and June 2022 were selected. According to the random number table method, the trainees were divided into the control group (using the traditional teaching mode) and the intervention group (using the teaching mode of combining the flipped classroom and simulated teaching relying on the new media platform). The assessment results, teacher evaluation, trainees self-evaluation and teaching satisfaction of the two groups were compared and analyzed. Results A total of 118 trainees were enrolled, 59 in each group. There was no significant difference in gender, age, years of training and education level between the two groups (P>0.05). The total scores of evaluation scores (87.59±4.54 vs. 85.17±3.70), teachers’ evaluation (87.05±3.79 vs. 85.14±3.75), and trainees’ self-evaluation (87.81±4.41 vs. 85.54±3.96) of trainees in the intervention group were better than those in the control group, and the differences were statistically significant (P<0.05). The clinical thinking ability [teachers’ evaluation (24.49±1.62 vs. 23.22±2.05), trainees’ self-evaluation (25.25±1.99 vs. 23.97±2.27) and operation skills [teachers’ evaluation (37.05±1.58 vs. 36.10±1.99), trainees’ self-evaluation (36.75±2.73 vs. 35.66±2.56)] of trainees in the intervention group were better than those in the control group, and the differences were statistically significant (P<0.05). The satisfaction rate of the trainees in the intervention group was 98.3%, and that of the trainees in the control group was 93.2%. The teaching satisfaction of the intervention group was better than that of the control group (P<0.05). Conclusion The teaching mode of combining flipped classroom and simulated teaching relying on the new media platform has effectively stimulated residency standardized trainees’ learning interest in gynecological outpatient surgery, improved trainees’ clinical practice ability, improved teaching satisfaction, achieved good teaching results, and can be promoted as a new teaching mode.

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